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How's my order being shipped?
Are you going to send confirmation, once you receive my order?
Is Shipping and Handling refundable?
What can you guarantee about this products?
To whom and where I'm going to send my order form?
How about if I want to pay Check or Money Order?
How safe it is to place an order?
What's the difference between Paypal Cart and Google Cart?
Do you have money back guarantee?
How many days will it take for delivery?
What is your return policy?


How's my order being shipped?
We're going to ship your order through UPS Ground. (ship thru United States).

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Are you going to send confirmation, once you receive my order?
Yes! We're going to send a confirmation, through e-mail or mail once we receive your order form and payment.

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Is Shipping and Handling refundable?
We're sorry! Shipping and Handling is not refundable.

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What can you guarantee about this products?
We guarantee that every product you buy in this website is free of defects, or return it immediately for replacement or refund. These product is a fast-selling item here in America.

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To whom and where I'm going to send my order form?
Send your order form to Jenny Gift Shop, 207 Covington St. Panama City Beach, FL 32413. Check must be made payable to Jenny.

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How about if I want to pay Check or Money Order?
Yes, you can! Just fill up the order form and mail it to us with you payment Check or Money Order! Email me and I will send you the order form. jennygiftstore@yahoo.com

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How safe it is to place an order?
It is very safe, because we use secure site to collection your personal information For Paypal cart, every time you click the add to card button your ORDER is sent to a SECURE website (https://www.paypal.com ) You're credit card is process safely. When you make payment thru a secure site, you can see a padlock in the right below of your browser (means SECURE which is you can see it in Paypal site). Same as Google cart.

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What's the difference between Paypal Cart and Google Cart?
Generally, Paypal and Google are both excellent cart. The difference is Paypal cart will only charge one shipping charges per order whereas Google, we add shipping charges for each item. So, if you want to buy 2 items or more, please use Paypal and if you want to buy 1 item, you can use Google cart or Paypal cart!

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Do you have money back guarantee?
We have a 30 day limited warranty on the products we sell. If your product has been opened and used, we cannot issue a refund for your order. If you receive an order that is defective upon receipt we can replace it with the same item or give you a refund.

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How many days will it take for delivery?
Ground shipments take between 7 to 10 business days. We offer Air shipment, which allows you to have your order delivered in 1-2 business days, but additional shipping charged apply.

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What is your return policy?
We have a 30-day return policy. If you do not like your item within that time, you may return it. If an item is opened/used; at our discretion, we will charge a 30% restocking fee on your return. Shipping charges are non-refundable.

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Last Updated: 9 Jun 2008 20:11:38 PDT home  |  about  |  terms  |  contact
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